The Panasonic Communication Assistant Productivity Software Suite is a solution from unified communications highly intuitive combining the ease of telephony into point-and-click with presence and availability management functions, integration with Microsoft Outlook®, visual voicemail, and various collaboration tools for simplify and improve real-time communications for telephony users business.
The software allows two modes of deployment:
(a) Serverless Deployment - For single office SMBs;
(b) Server Deployment - For multi-site companies (up to 4 offices).
The Communication Assistant client can be installed in four modes depending on the set of functions wish.
"Point and click" telephony (point-and-click) - Basic functions including the Microsoft Outlook toolbar.
Intuitive and complete telephony by click - with real-time indication of presence and availability.
Designed for team leaders or supervisors to easily manage telephone activities real-time group members and agents.
Console The host operator application allows receptionists to quickly and efficiently take all and professionally manage corporate communications, whether they are customers or employees.
Communication Assistant is based on a CTI technology in which the point and click operations of the end user on his PC are communicated via the company's IP network to the communication platform.
Communication Assistant Unified Communications Clients can integrate with the most TAPI-based CRM systems currents. Lacompatibility has been tested with the following products:
Goldmine (version 6.0)
Sage ACT! 2007 (version 9.0)
Note: CRM integration is not available in Basic-Express mode. he this function may not be compatible with some CRM systems, according to the software specifications.
LANGUAGES AVAILABLEThe Client and Server Communication Assistant software are available in the following languages:
Communication Assistant now integrates OneNet technology. Thanks to OneNet, CA 3.0 can extend many of its powerful functions on multiple sites, for example:
CSTA Multiplexer is a middleware software for connect and run simultaneously on the same platform multiple CTI applications, including applications from other providers.CSTA Multiplexer can be run on the same machine as the CA server.
We are in the business of giving you cutting edge communication solutions and improving the quality of interactions. All in all, what we are doing can be termed as information and communications technology (ICT), and we are among the foremost experts at installing top notch ICT hardware and setting up the compatible network configuration for your business or your home. We are able to deliver the equipment and set it up at any type of environment. We are affordable and never compromise on quality.